Enterprise IT Solution


Enterprise business event alarm system (Ebeas)

Business processes are to be completely improved and standardized, while customer proximity becomes increasingly important. At the same time, companies need maximum flexibility to be ready to respond to future market requirements. All this with long-lasting success is achieved by using proved Enterprise IT Solution.

Companies are no more looking for technology solutions. They prefer process to be simulated through enabling technology. Thus technology is just enabler, the core is process. And we call it Process oriented IT Solution and services (POISE).

For more than a decade Ivitesse has helped many companies to further improve, integrate and optimize their existing processes getting them maximum advantage of huge investments done on technology.

E-beas Flyer    
Issue Tracker

Ivitesse offers a diverse range of custom customer service software solution for different business requirements. We have the flexibility to engage closely with your business requirements and issues generating out of it, and significantly cut costs. With a strong technological background and domain knowledge, we are poised to offer our flagship customer relation tool – Issue Tracker System.

With Issue Tracker System we have helped businesses to improve their customer relations while enhancing the accountability. The system measures efficiency of an employee based on issue resolution and response time, resulting in improving customer response time and making your business more productive.

We have development and deployment experience for various industry segments like manufacturing, automotives, construction; fulfilling their specific requirements from CRM to real-time issue tracking. With our Internet enabled Issue Tracker System we offer:

  • Automated Email/SMS
  • Auto escalation mechanism
  • Service Level Agreement
  • Calculation of CSI based on customer feedback
  • Role based accessibility
  • Dynamic reporting
 

Anyone can think. With resources one can consult. Ideas are just the beginning of progress. There must be a drive to act on those ideas. Our Advanced IT Services start with precision thinking, articulated by expert designers, followed by seamless execution, and we don't stop until the job is done. We do not deliver just solution, we ensure success, always.


Custom Application Development
Leveraging its state-of-art offshore development center in India, Ivitesse provides enterprises the advantage of custom software application development outsourcing.
At Ivitesse you get expert guidance in custom enterprise application design, develop, integrate and implement services for organizations that seek to enhance or create new business solutions.
We employ flexible methods to develop and maintain applications depending on the specific organizational requirement and project needs of our clients. While determining the required method to develop appropriate software for a project, we look into issues like:

    • Clarity of requirements initially specified
    • Stage of application lifecycle
    • Likely changes during the course of developing the project
    • Mode of interaction between the developing teams of Ivitesse and the clients
    • Time required to implement the whole project

We offer clients the benefit of our thorough knowledge of industry, technology components, software tools, enterprise application integration techniques, and multi-platform environments to create optimally integrated systems that support business and technology requirements.
Ivitesse assists clients from initial requirements definition, to architecture design, application selection and integration, and development and deployment. Our expertise includes:

    • Custom Application Design and development of open standards based systems, using Java/J2EE and other technologies
    • Design and development of content management systems for corporate intranets and extranets
    • Internationalization and localization of Web applications
    • Web-enablement of legacy applications

Upgrade and Migration (Technology Transformation)
Constant evolutions in IT make it increasingly difficult to keep you updated and equipped for new challenges. Organizations at some time face the problem of shifting their existing systems to the world of universal computing while still retaining the advantage of conventional and established business models. That's where Ivitesse contributes/helps its Upgrade and Migration Services. Our time-tested services help our customers by transforming their legacy information systems into strategic enablers that support the growing needs of their businesses. With these services, Ivitesse can update technology effectively and quickly. A flexible and cost effective infrastructure gives you ample time to focus on your business needs.

At Ivitesse we aim to provide you with faultless upgrades of your systems and also take care to plan, install, test and provide support to you. There is bound to be a reduction in your costs for maintaining your upgraded system. Our customizable service levels meet your organization's unique needs and goals, including coverage for different time and geographical zones.

Business Process Re-engineering (BPR)
In today’s intense competition, operational efficiencies, cost concerns, revenue pitfalls and growth management are the major concerns for most of the organizations. Business Process Reengineering (BPR) aims at improving process efficiency with respect to a set of performance metrics within the organization.

BPR services at Invitesse focus on efficiency and endeavor to attain radical improvements using redesign techniques and process analysis. Recognizing the fact that not all organizations are at the same level of process maturity, Ivitesse offers different levels of engagement within the spectrum of BPR to meet the different objectives of its customers.

To execute the BPR projects, Ivitesse follows a comprehensive methodology that has six phases namely, Initiating changes, envision new processes, process diagnosis, reconstruction, process monitoring and process redesign.

Process Enhancement and Optimization (PEO)
Companies operate under tremendous pressure to achieve more with less. As businesses look to deliver enhanced value proposition to stakeholders, the organisations take a sharper and evolving view on making processes to deliver beyond maximum.

Ivitesse helps organizations achieve these goals. Our PEO offerings combine deep industry expertise, measurable process enhancement, and technology capabilities that adapt our services to your unique business environments. We take care to match your requirements while being efficient and save extra costs which come from our balanced approach to technology and business needs. As a result we provide clients with optimized work processes and a high degree of productivity and efficiency.

Ivitesse provides a range of Infrastructure Service Solution which ensures business continuity along with significant value add to customers in terms of measurable returns on Investments. Ivitesse Infrastructure services follow a well defined methodology, strict adherence to Service Level agreements and industry defined and benchmarked best practices.


Ivitesse offers Infrastructure Management services around following broad categories:

    • Data Center Management
    • Network Management
    • Desktop Management
    • Application Management
    • Hosting Service Management

Ivitesse provides a range of IT related staffing solution services to various industries. Ivitesse Resource Management Group follows a well defined process methodology with strong delivery support. Ivitesse has a dedicated team of highly trained and well experienced IT recruiters who drive the process of sourcing till hiring closure based on client needs. Using various innovative tools and analytical approach Ivitesse has designed unique solutions to deliver large scale and critical recruiting projects for clients of different sized and industries


Ivitesse offers following multiple options of staffing engagement models to clients:

    • Contract Staffing
    • Contract to Hire
    • Permanent Staffing
    • Recruitment Process Outsourcing
    • Implant Services
    • Turnkey Projects
 

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